Privacy Policy
Effective Date: February 11, 2026 · Last Updated: February 14, 2026
1. What Data We Collect
Profile Information
- Name, phone number, email address, mailing address
- Date of birth
- Insurance information (provider names and policy/member IDs)
- Utility and service provider details
- Household member names and relevant details
- Scheduling preferences
Account Credentials
- Usernames and passwords for services you ask us to manage
- Security questions, PINs, or other authentication details
- Stored in an encrypted credential vault (see Section 3)
Task History
- Every task you request, including your original message
- Status updates, actions taken, and outcomes
- Time spent and tools/methods used
Call Recordings
Calls made on your behalf may be recorded for quality assurance and documentation. All calls comply with applicable recording consent laws.
Communications
Text messages, emails, and other communications between you and LifePilot are retained as part of your task history.
Billing Information
Payment is processed through Stripe. We do not store your credit card number, CVV, or full payment details. See Stripe's privacy policy.
2. How Your Data Is Stored
- Encryption at rest: AES-256 encryption
- Encryption in transit: TLS 1.3
- Access controls: Only authorized operators, only for task completion
- No plaintext credentials — ever.
3. How Credentials Are Handled
- Each user has a dedicated encrypted vault with per-user encryption keys
- Credentials are never written to logs, debugging outputs, or monitoring systems
- Decrypted only at the moment needed, then discarded from memory
- You can update or delete any stored credential at any time
4. How Your Data Is Used
Your data is used for one purpose: completing tasks on your behalf.
We do not:
- Sell your data to advertisers or third parties
- Train AI models on your personal information
- Profile, score, or make automated decisions about you
5. Data Sharing
We do not sell your data. Period.
We may share limited data when:
- Acting on your behalf with service providers (only what's necessary)
- Processing payments through Stripe
- Required by law or court order (we'll notify you unless legally prohibited)
- You explicitly consent
6. Data Retention
| Data Type | Retention |
|---|---|
| Call recordings | 30 days |
| Profile information | While active; deleted within 30 days of closure |
| Credentials | While active; deleted immediately on closure or request |
| Task history | While active; deleted within 30 days of closure |
| Billing records | 7 years (tax/accounting requirement) |
| Communications | While active; deleted within 30 days of closure |
7. Your Rights
- Access: Request a copy of all your data (delivered within 30 days)
- Delete: Request deletion at any time (within 30 days, except legal obligations)
- Portability: Request your data in CSV/JSON format
- Correct: Update any information in your profile
- Revoke credential access: Remove credentials without canceling
- Opt out of call recording: Request calls not be recorded
Contact hello@mylifepilot.ai or text (901) 209-9645 to exercise your rights.
8. Cookies & Analytics
We use basic analytics on our website. No tracking cookies for advertising. No sharing with third parties. The service itself (text-based) does not use cookies.
9. Children's Privacy
LifePilot is not intended for anyone under 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We'll notify you at least 14 days before material changes take effect. Previous versions available upon request.
11. Contact Us
Email: hello@mylifepilot.ai · Text: (901) 209-9645
Your trust is the foundation of this service. We'll protect your data like it's our own.